Case Study: Ampverse
The Ampverse Group focuses on building a leading gaming and entertainment ecosystem, encompassing entertainment values, commercial products, and marketing solutions. By leveraging insights from their own gaming and youth culture communities, they are able to develop tailored commercial, digital asset, loyalty, and fintech solutions for their fans and partners. The complexity of these projects requires extensive management, strong alignment among stakeholders, and transparent progress tracking. Asana was the tool chosen to leverage its functionality to meet these needs.
Quick Check
Facts:
- International company with locations in various countries
- Unified standards for Asana usage required
- Complex processes in product development involving diverse stakeholders
- Intensive online training for the entire team
Objective:
- Streamline communication processes
- Provide intensive training for employees and fully utilise Asana’s potential
- Implement guidelines for Asana usage
- Increase productivity
- Efficient process implementation
Timeline:
Approx. 6 months
Results:
- Improved coordination processes
- Enhanced transparency in project management
- Increased acceptance and daily use of Asana
- Innovative creation of custom process automations by the team
- Introduction of an OKR structure
- Customised reporting structures
- Increased productivity
- Standardised processes across the company
The Challenge
As Ampverse sought to optimise its workflows and streamline internal processes, the company recognised the need for professional support. Given the complexity of their operations and the desire to fully leverage Asana, they turned to BridgeFlow to develop a tailored approach that would transparently represent the complexity of product development and incorporate it within Asana.
Asana Implementation: Transforming Processes with BridgeFlow's Expertise
During the transition to Asana, Ampverse faced the challenge of inconsistent processes across different departments and locations, risking the development of “different Asanas” and failing to achieve the desired uniformity. To ensure a unified understanding of Asana and its features from the outset, BridgeFlow intervened with tailored guidance and training.
BridgeFlow’s expertise facilitated a smooth implementation process. Additionally, Ampverse employees had continuous access to the BridgeFlow Asana Academy, where they could find various instructional videos on Asana features. Comprehensive training sessions enabled top managers and employees to seamlessly integrate Asana into their daily workflows, thereby increasing efficiency and effectiveness across the company. The training of Asana Champions ensured that expertise was retained within the team. In additional 1:1 consulting sessions with Ampverse’s CEO, transparent dashboards and reports were created.
The impact of the consulting and training was profound. Ampverse observed a significant increase in Asana usage across all teams, with each team developing customised projects and tracking methods tailored to their specific needs. Moreover, there was a notable rise in interest in creating their own automation rules to further optimise workflows and increase efficiency.
Ampverse appreciated the commitment and meticulous planning by BridgeFlow, which minimised the need for extensive preparations or lengthy discussions despite time zone differences. This structured approach saved valuable time and resources, ensuring smooth collaboration.
Outcomes
With BridgeFlow’s assistance, Ampverse introduced optimised meeting processes and collaboration tools:
- Standardised meeting protocols
- Management reporting portfolio structures
- Do’s and Don’ts guidelines
- Centralised information exchange via an “All User” team
- OKR structure
- Reporting structures
Customised Asana Training with BridgeFlow
The setup phase was just the beginning of the journey with Asana. Ampverse knew that widespread adoption and effective use of Asana would require guidance and training for the entire team. BridgeFlow developed a customised training programme that considered the needs of each department.
These trainings were conducted in the form of online webinars, making it convenient for team members located around the globe. The sessions focused not only on the initial setup but also on utilising Asana’s core features. Through interactive sessions and practical exercises, participants gained the skills and confidence to effectively use Asana in their daily tasks. This empowered the team to seamlessly integrate Asana into their workflows, enhancing productivity and collaboration throughout the company.
“The Bridgeflow team’s dedication and meticulous planning were invaluable. Despite the time zone difference, communication was always efficient. Their well-structured approach minimised the need for extensive preparation or back-and-forth discussions, saving us valuable time and resources.”
Su Pradya, Head of Business Intelligence and Business Operations
Outstanding Partnership
Additionally, the BridgeFlow experts served as direct points of contact for Ampverse throughout the entire project. All Asana users at Ampverse could submit support requests via the “Ask BridgeFlow Project” and receive a response within 24 hours.
This ensured timely resolution of ad-hoc questions and facilitated seamless communication. The BridgeFlow experts, integrated as guests into Ampverse’s Asana, enabled direct interaction via Asana tasks, making unnecessary emails redundant.
Exceptional Teamwork
The team leads, selected Asana Champions, and Ampverse’s C-level executives worked closely with BridgeFlow. The partnership was particularly praised for its effectiveness in implementing Asana. BridgeFlow’s seamless coordination and communication were critical to the success.
Recommendation
„BridgeFlow streamlined the process, empowered our teams, and ultimately led to a significant boost in efficiency and collaboration. I wouldn’t hesitate to recommend Bridgeflow to any business looking to leverage Asana’s full potential.”
Su Pradya, Head of Business intelligence and Business Operations
Ampverse is a leading digital entertainment and gaming company specialising in creating engaging and immersive experiences across various platforms. Through innovative content creation, strategic partnerships, and cutting-edge technology, Ampverse delivers captivating gaming, esports, and digital entertainment content to a global audience. With a focus on creativity, authenticity, and community engagement, Ampverse continually pushes the boundaries of digital entertainment to deliver unforgettable experiences for gamers and enthusiasts alike.
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